Update: Effective from August 2025
Overview
At WearMyDear, we are committed to providing you with the best shopping experience and high-quality products.
Custom & Bridal Orders
Cancellation or Refund for Bridal Wear and Custom Orders is NOT possible as these items are specially designed and stitched upon order.
Return & Exchange Conditions
All returns and exchanges are allowed unless specifically restricted for certain products or collections.
Items must be shipped back to us within 7 days of receiving the product.
The product must be:
Unworn
Unwashed
In its original packaging and condition as delivered to you.
Once we receive your returned item, it will undergo a quality check before approval.
Shipping & Deductions
All paid orders that are not received by the customer will be refunded with a deduction of shipping charges plus 2.5% of the order value.
Returns that are not due to a product defect will only be eligible for Store Credit after deducting shipping charges.
After Review
Once your return request is reviewed by our Quality Team:
We will offer an Exchange or Store Credit for future purchases if the issue is valid.
For any queries, please email us at:
wearmydear9@gmail.com
Still Need help?
Contact us at 0315 6012356 for questions related to refunds and returns.